The Easiest Way to Access WashU Services and Systems
ONE is a portal that gives the WashU community a quick and easy shortcut to university services and systems such as WebSTAC, Canvas, Workday, Box, Outlook, and more from a safe and single source.
Benefits of ONE
- Eliminate the time spent searching for a URL or through browser bookmarks
- Connect to over 240 systems and services (known as Tasks) across WashU via keyword search capabilities
- Customize your experience by favoriting and organizing Tasks
- Reduce the number of times WUSTL Key users need to verify their identity with two-factor authentication (2FA) via Duo
- Fully mobile-responsive; access sites and applications from any device
Key Features
- Available to university students, faculty, staff, guests, and the general public
- Does not require login with a WUSTL Key for access (Tasks may require login with a WUSTL Key)
- Available within theWashU Mobileapp which is available in both theiOS App Storeand theGoogle Play Store.
- Supports the latest versions of all browsers and the prior two versions.Cookies and JavaScript should always be turned on, and the Compatibility View in Internet Explorer may not work with ONE.
Training and Resources
Standard Access
Learn how to access and manage your Tasks in One.
- Getting the Most out of ONE
Support
- To request a new Task or Task Center, complete the ONE.WUSTL Task/Task Center Creation form in ServiceNow.
- To request an announcement to be added to ONE, complete the ONE.WUSTL Announcement form in ServiceNow.
- For any other questions, complete a General Service Request in ServiceNow.
Publisher Access
Publishers are Task owners who can create and edit Tasks and post announcements through them.
To become a publisher,
- Complete the “Request One.WUSTL.edu Publisher Access” form on ServiceNow.
- Complete ONE Publisher Training (Learn@Work) (Course updated 10/13/22!)
- Begin publishing!
Publisher Resources
ONE FAQs
Showing: All results
No. When accessing password-protected Tasksfrom ONEoutside of the campus network, you will still be required to completetwo-factor authentication (2FA) withDuo.
Yes. Publisher access allow you to create and manage your own Tasks on ONE.
Anyone can request an announcement to be made through a specific Task in ONE by using the ONE Announcement form. However, only Publishers can add the announcement to the Task.
The “Most Popular” category ranks Tasks based on how often they are opened by ONEusers. These metrics are typically refreshed after a seven-day period.
No, it is not mandatory; however, usage is highly recommended for a smoother, safer, and more customized user experience.
There is not a specific app for ONE. However, ONE is available within the WashU Mobile app which is available in both the iOS App Store and the Google Play Store.
You will only need your WUSTL Key when you click on a Task that requires it. ONEis accessible to the public and not all Tasks will require log in with a WUSTL Key.
Washington University Information Technology (WashU IT) manages ONE.
Can’t find what you’re looking for? Anybody can submit a request to create a new Task by filling out the One.WUSTL Task/Task Center Creation form.
Enterprise Applications, , One.Wustl
One.WUSTL Unveils a Fresh New Look!
By Brian April 10, 2024
On Wednesday, April 24th, an upgrade to One.WUSTL.edu changed the look of the application you use daily. No worries though: functionality will remain the same. You can still access hundreds of university services and systems anywhere, anytime and sign in to save your favorites for easy reference. The changes are small but noticeable: If you’re […]
AI, Announcements, End User Services, Enterprise Applications, Home Page Feature, IMPACT IT Strategic Plan, IT Staff Event, IT Staff News, , One.Wustl, ServiceNow, Shared Infrastructure, WashU News
OCIO ImpacT Spotlight: New video highlights IT ImpacT efforts
By Brian December 21, 2023
WashU IT’s Strategic Plan, ImpacT, aims to enhance decision-making by leveraging data through literacy, analytics, quality, and accessibility. Over four years, we’ll advance technology to boost WashU’s competitive edge and transform how we teach, learn, and innovate. Russell Sharp and Amy Walter from the Office of the Chief Information Officer present “Innovate & Secure: The […]
End User Services, Home Page Feature, IT Staff Event, IT Staff News, , One.Wustl, Uncategorized
WashU IT Welcomes Microsoft 365 (M365) Apps on February 8th, 2023.
By Brian February 7, 2023
WashU IT became the first department at WashU to adopt Microsoft 365 (M365) Apps, Washington University’s cloud-based productivity platform. All the latest productivity apps are included in M365, such as Microsoft Teams, Word, Excel, PowerPoint, Outlook, and OneDrive. Microsoft has made a major change to the branding of its Microsoft Office product. Microsoft Office is […]
Alerts, Announcements, End User Services, Enterprise Applications, Home Page Feature, IT Staff News, , One.Wustl, Uncategorized, WashU News
ONE.WUSTL Has New User Interface
By Tahnee October 1, 2022
WashU IT has launched a new user interface for theONE.WUSTLsingle-sign-on portal.With more than 250 tasks available, the portal gives the WashU community a quick and easy shortcut to services and systems such as WebSTAC, Canvas, Workday, Box, Outlook, and more from a single source, eliminating the time spent searching through browser bookmarks or attempting to […]
Alerts, Announcements, End User Services, Enterprise Applications, Home Page Feature, IT Staff News, , One.Wustl, Uncategorized, WashU News
ONE.WUSTL Webinar: A New Way to Experience WashU Services and Systems
By Brian October 1, 2022
Submitted by Tahnee Alves Ayala Pereira WashU IT is launching a new user interface for ONE.WUSTL, a portal that gives the university community a quick and easy shortcut to access hundreds of services and systems. Join the WashU IT OCM team for a “ONE.WUSTL: Search, Click, Done!” webinar session this September and find out how […]
